You can book online through our web form or give us a call.

Need help now?
👉 Book a service online or call our team on (03) 9544 6255.

We service a wide range of commercial food equipment, including:

• Ovens (Deck, Combi, Convection)
• Mixers, Pastry Sheeters, and other Dough equipment
• Dishwashers and Glasswashers
• Fridges and freezers (Upright, Under Bench, Display)
• Donut fryers and Pie warmers
• Provers, Retarder Provers, and Proofing Cabinets
• Slicers, Bain-maries, and more

If it’s in your kitchen, we can likely service it. Contact us to confirm.

We recommend professional servicing at least twice a year. However, high-use equipment (like ovens or refrigeration) may need quarterly checks. Regular maintenance helps reduce breakdowns, improve efficiency, and extend lifespan.

Yes, we offer emergency breakdown support. If your equipment fails suddenly, contact us immediately and our service team will prioritise your job. Quick response means less downtime for your business.

A typical service includes:

• Equipment inspection and diagnostics
• Cleaning of internal components
• Calibration and performance testing
• Checking and replacing worn parts
• Safety checks and compliance verification

You'll receive a service report outlining any issues, repairs made, and recommendations for ongoing care.

Absolutely. Our technicians are trained to service all major commercial food equipment brands, whether you purchased it from Carlyle or elsewhere.

Quite the opposite—regular servicing is often required to maintain your warranty. Skipping scheduled maintenance could result in your manufacturer’s warranty being voided. We follow manufacturer guidelines during every service.

Yes, we offer custom preventive maintenance schedules tailored to your kitchen and equipment usage. This helps you avoid unexpected costs, extend the life of your equipment, and stay compliant with food safety standards.

Talk to us about a servicing plan.

Look out for signs like:

• Uneven temperatures
• Unusual noises or vibrations
• Slow performance
• Leaks or smoke
• Higher-than-normal energy bills

If you’ve noticed any of these, it’s time to book a service.

We service commercial kitchens across Victoria, including bakeries, cafés, restaurants, and food production facilities.

What about interstate?
We have a list of reputable service technicians throughout Australia, all with multiple years of experience. If you are outside of Victoria, we can organise for a Service Technician to contact you and organise a time.

All servicing is carried out by our qualified technicians with over 40+ years’ experience combined. They know food equipment inside out—and understand the real pressures of commercial kitchens.

Need help now?
👉 Book a service online or call our team on (03) 9544 6255.

The cost of a service varies depending on location, time taken to complete the service and if your equipment requires any spare parts.

Below is our call out and hourly fees for servicing within Victoria:

• Melbourne Metro Only – see map here
  Callout fee $100.00 + GST
  Service Labour $145.00 P/H + GST with a minimum charge of 1 hour.
• Outside Melbourne Metro
  Callout Fee $135.00 P/H Travel Time
  Service Labour $145.00 P/H + GST with a minimum charge of 1 hour.

We accept payment via credit card or bank transfer. In some cases, we may request credit card details to secure your booking—our service team will be in touch to confirm this with you directly.

Rest assured, your card won’t be charged unless payment hasn’t been made after the service is complete and the invoice is sent. Once payment is received, your card details are securely destroyed.