A call-out fee will be charged for service calls not covered under warranty.

Service Price and Hours

Monday - Friday 6.00am - 4.00pm

Callout fee : $135 + GST + parts

Every hour thereafter : $135 + GST

The above pricing is GST exclusive and applicable to Melbourne metro areas. Other locations are subject to additional charge for travel time.

If a product poses an immediate safety risk, please phone our office without delay

Request Type:

Site Contact - Full name *

Business name: *

Email *

Phone *

Street Address *

Suburb *

State/Prov/Region *

Postcode *

Opening Days/Hours:

Machine Serial Number

[Located on the compliance plate of your machine]

Carlyle Machine Model: *

Year of purchase / Invoice number:

Description of fault: *

Attach supporting photos here (optional)

jpg, jpeg, png accepted.

Office use only:

We appreciate you contacting us.

One of our service team members will get back in touch with you soon regarding your request.

Have a great day!

We appreciate you contacting us.

One of our service team members will get back in touch with you soon regarding your request.

Have a great day!

Shelfmate KS4